We carefully select practical, reliable, and well designed pet essentials from trusted suppliers.

Our goal is to make shopping simple by offering products we truly believe add value to your pet’s daily life,no clutter, no overthinking.

We partner with trusted suppliers to deliver quality pet essentials across the United States in a safe and reliable way.

Orders are processed within 1–3 business days, with an estimated delivery time of 5–12 business days, depending on the product and destination.

Once your order ships, you’ll receive tracking information via email so you can follow your delivery every step of the way.

For full details about shipping times, rates, returns, and refunds, please visit our

👉 Policies page. delays or high demand seasons.

We want you to feel confident shopping with The Shippet.

If there’s any issue with your order such as a damaged item, a defective product, or receiving the wrong item please contact us within 7 days of delivery, and our support team will be happy to assist you.

📧 customerservice@theshippet.com

To help us resolve your request faster, please include:

• 
  Your order number
  
• 
  Clear photos of the item and packaging (if applicable)
  

Because our products are shipped directly from our trusted partners, we do not accept returns for change of mind or incorrect size selection.

For full details regarding returns, refunds, and eligibility, please visit our

👉 Policies page.

We’re here to help 🤍

If you have questions about your order, shipping, or need assistance, reach out to us anytime:

📧 customerservice@theshippet.com

We aim to respond within 24–48 business hours, Monday to Friday.